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Professional Services Consultant

Location

Home-based, travelling to client sites or other locations as needed in the performance of the role.

Type

Full Time

Salary

Up to £44,000 OTE

Company overview

Longwall Security is a specialist provider of cyber security services.  We are dedicated to safeguarding digital assets for our range of high profile clients and ensuring the integrity of their data and their customers’ data.  Our team is employing innovative strategies and advanced technologies to counteract evolving cyber threats.

About the role

As a Professional Services Consultant at Longwall, you will be a key technical face of our brand, delivering high quality implementations, solution enablement, and architectural designs across a range of security technologies.

This role is not just about deploying solutions to best practice – it’s about enabling our clients. You’ll work with clients on individual sessions, run enablement sessions with client groups and assist our pre-sales function by supporting webinars & workshops. The goal is to help clients to maximise the value of their security investments.

You’ll work across endpoint, email, web and cloud security technologies, helping to deliver real world outcomes and ensuring solutions align to both SMB and enterprise environments.

For the full job description, click here.

 

Key responsibilities

  • Deliver high quality implementations, configurations, and optimisations of security technologies across client environments
  • Design and document secure architectural solutions tailored to client needs, ensuring alignment with enterprise security best practices
  • Conduct CTEM sessions with managed clients, identifying exposures and supporting continual improvement initiatives
  • Assist the pre-sales function by supporting webinars, workshops, and enablement sessions to help clients maximise value from their solutions
  • Perform solution health checks, identify bad practices, and produce recommendations to strengthen client security postures
  • Produce professional technical documentation, including solution designs, service statistics, and assessment findings
  • Collaborate with internal teams and partners to ensure seamless service delivery and a strong client experience
  • Work through longer term projects with clients, creating sprints for manageable improvement in client environments
  • Be an active contributor to the Longwall team, making constructive suggestions for improvement or new opportunities; asking for support when needed and giving it when asked
  • Adhere to Longwall Security internal policies as defined and updated from time to time
  • Other reasonable duties as required in support of Longwall Security goals

Essential skills

Experience:

  • Experience implements and configuring security technologies across enterprise environments
  • Conducting CTEM sessions or equivalent exposure management activities
  • Delivering architectural designs and bespoke client security solutions
  • Running enablement sessions, technical workshops, or webinars
  • Hands-on experience across multiple security technologies (Anti-Malware/EPP, Email, Web Cloud Security)

Knowledge & skills:

  • Strong technical understanding of security tools and enterprise technology environments
  • Ability to translate business requirements into technical designs
  • Confident presenting technical material to both technical and non-technical audiences
  • Skilled at producing clear documentation, including statements of work, solution designs, and technical documentation
  • Ability to spot and document bad practice and recommend improvements

Behaviours:

  • Focused on delivering excellent services to clients
  • Committed to continuous learning and developing new skills
  • Takes pride in high quality work and getting things right first time

Qualifications:

  • Entitlement to work in the UK
  • Full UK driving licence

Desirable skills

Experience:

  • Experience with Rapid7 solutions (InsightVM, InsightIDR, InsightConnect)
  • Previous experience delivering professional services or technical consultancy
  • Health checks and security assessment delivery experience
  • Ability to build strong relationships with clients and partners

Knowledge & skills:

  • Familiarity with vulnerability management, CTEM methodologies, and exposure management processes
  • Understanding of multi-layered enterprise security architecture
  • Awareness of best practices for enterprise security deployments

Behaviours:

  • Highly organised, process driven, and good at documenting work clearly

Qualifications:

  • ISC2 SSCP, CCSP
  • ISACA CISM
  • ITIL Foundation or equivalent certification
  • Vendor-specific cyber security certifications (e.g. Microsoft, AWS, Rapid7)

The recruitment process

Our process is transparent and designed to give you a solid understanding of the role and our culture. It includes two stages:

  1. A remote interview with future peers
  2. A follow-up, in-person interview where you’ll meet the hiring manager and other team leads. You’ll be asked to prepare and present on a relevant scenario or topic.

Benefits

  • 28 days annual leave + bank holidays
  • ongoing fully funded training & certifications
  • regular company social events
  • life cover
  • sickness cover*
  • private medial cover*
  • home working allowance*
  • 5% employer pension contribution

*on completion of probation

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Longwall Security Limited is registered in England and Wales. Registered number: 8690329. ​​Registered office: Suite I, Windrush Court, Abingdon Business Park, Abingdon OX14 1SY, United Kingdom.