Professional Services Consultant

Location

Remote (Germany)

Type

Full Time

Salary

Up to €75,000 OTE

Company overview

Longwall Security is a specialist provider of cyber security services.  We are dedicated to safeguarding digital assets for our range of high profile clients and ensuring the integrity of their data and their customers’ data.  Our team is employing innovative strategies and advanced technologies to counteract evolving cyber threats.

About the role

As a Professional Services Consultant you are the face of Longwall Security and of the reseller partners and technology vendors that we represent.  You will enjoy travelling to customer sites across Germany and Europe, and occasionally further afield, using your skills and initiative to overcome new and varied technical challenges.  To be successful in this role you will be a self-starter, continually driven to increase the depth and breadth of your knowledge and to acquire new skills. You will thrive on solving complex problems and on consistently delivering the very best outcomes for your customers.

Key responsibilities

  • Conduct in-depth needs analysis with prospect/customer’s technical staff to determine
    requirements and scope for Professional Services engagements.
  • Deliver high quality technical services for Longwall Security customers and partners, onsite and remotely.
  • Produce professional documentation of Statements of Work, Activity Reports, Solution Designs and other engagement or project documents as required.
  • Expect to work away from home with overnight stays on a regular basis.
  • Actively and promptly participate in defined processes for tracking delivery, time and expenses.
  • Make and take time to keep up to date with new technologies and skills.
  • Be an active contributor to the Longwall team, making constructive suggestions for improvement or new opportunities; asking for help when needed and giving support when asked.
  • Adhere to Longwall Security internal policies as defined and updated from time to time.
  • Other duties as required in support of Longwall Security organisation goals.

Benefits

  • 30 days annual leave entitlement
  • Company pension
  • Hybrid working
  • Flexible shift working
  • Company Car or Allowance

Apply for this role

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